Patient Claims are when you do not have an arrangement with the patient’s health fund. This means that the patient is only entitled to the Medicare schedule amount as the rebate.
To add an item to the voucher, click the Add Item 
icon. To remove an item, highlight it and click the Delete 
icon.
In the ECLIPSE IMC Service window, the Charge Amount will default to the private fee. This can either be changed manually by typing the fee in the Charge Amount field, or by clicking on one of the fee schedule names (i.e. AMA) on the right-hand side of the window. Also in this window you have the option to add a discount if it is applicable.
The Overrides section allows you to specify if the item is Not Normal Aftercare, Not Multiple Procedure, Not Duplicate Service, Self Deemed or a Substituted Service. These options will only appear in the appropriate circumstance (i.e. Not Duplicate Service will appear if you bill two of the same items with the same service date). If you tick the Not Multiple Procedure checkbox you must enter a note in the Service Text field before you will be able to save the item to the voucher.
The Service Text field allows you to enter a note about this specific item (e.g. area of the body the item applies to). This field has a 50 character limit as specified by Medicare.
Once all services have been added, click Save to be taken to the Voucher window.