Step 1. Basic Claim Details
1. | Select Claim Type as Patient Claim. |
2. | Select other information as per the red text at the bottom of the window. |
3. | Show patient the IMC Patient Claim Consent and Declaration form. |
4. | Tick the Patient’s Verbal Consent Received checkbox. |
Step 2. Create the Voucher(s)
1. | Click Add Item icon to add a voucher. |
2. | Select Provider, Referring Doctor, Informed Financial Consent etc. as appropriate. |
3. | Click the Add Item icon. |
4. | Enter the item number and press Tab on your keyboard. |
5. | Enter the Charge Amount and Discount (if applicable) and any other item information. |
7. | Add any other items using the Add Item icon. |
8. | Click Save to the voucher window. |
Step 3. Make Any Payments
If claim is UNPAID:
If claim is PAID:
1. | Tick the Fully Paid checkbox. |
2. | Enter the full payment amount into the payment type fields and press the Tab key on your keyboard
OR Apply Deposit. |
Step 4. Create the Claim
1. | Select Now (Real Time) OR Later (Batch) |
2. | Enter sender contact details if you wish. |
3. | If unpaid, select the patient address that the provider cheque will be sent to. If paid, select which method of payment the patient would prefer for their refund. |
4. | Click Transmit OR Store. |
5. | Select to either Print or Don’t Print the invoice. |
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