To transmit diagnostic items through ECLIPSE, the following prerequisites must be met:
• | The Service Type in the Basic Claim Details section of the IMC Invoice Wizard must be set to Specialist. |
• | You must be running version 8.8.8 of Genie or later. |
• | You must be running version 6.12.1 of HIC Online or later. To update HIC Online, navigate to , tick the HIC Online download option, and click Install 1 Item. |
Please note: If a diagnostic item is added to a voucher that already has a non-diagnostic item on it, the non-diagnostic item's referral information will cover the entire voucher, and request information will not be required. Therefore, when sending both, simply add the consult/procedure item(s) first, and then add any diagnostic items as normal.
Diagnostic items can be either Requested (R) or Non-Requested (NR). When not sent alongside non-diagnostic items, the correct method of adding these items to an ECLIPSE voucher will depend on whether they are Requested or Non-Requested.
To send a Requested (R) diagnostic item via ECLIPSE:
1. | Click the blue plus icon . |
2. | Search/enter the diagnostic item, ensuring the appropriate details are selected. |
3. | Click Save. Genie will return you to the voucher, and a Requesting Doctor icon will appear. (See screenshot below.) |
4. | Click the icon to search for the requesting doctor. |
5. | Select the requesting doctor and click OK. |
6. | Continue creating the claim as normal. |

To send a Non-Requested (NR) diagnostic item via ECLIPSE:
1. | Click the blue plus icon . |
2. | Search/enter the diagnostic item, ensuring the appropriate details are selected. |
3. | Ensure the Self Deemed checkbox is ticked. |
4. | Click Save. Genie will return you to the voucher. |
5. | Continue creating the claim as normal. |
Separate vouchers for diagnostic items
Diagnostic items can still be transmitted via ECLIPSE if you are using earlier versions of Genie (8.8.7 or below) or HIC Online (6.11.8 or below). However, in this case, you will be required to transmit diagnostic items on a separate invoice to non-diagnostic items. If you attempt to add diagnostic and non-diagnostic items to the same voucher in this situation, Genie will prompt you to add these to separate vouchers.
To transmit diagnostic and non-diagnostic items on the same voucher, you must update to version 8.8.8 of Genie or later, and version 6.12.1 of HIC Online or later. For more information about updating Genie, please see the Updates section of the main Genie manual.
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